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Services

GC Network Services have developed a range of service and support offerings based on our extensive experience and exposure to a wide range of business requirements and client needs. The following outlines some of the services we offer:

Onsite technical support servicesThis can be provided on an ad hoc basis or by regular preventative maintenance.  Businesses with less than 50 staff can't justify an IT support person of their own. Our technicians can provide a cost effective way to get high level support when required without the overhead of a full time support person.

Telephone and remote support services – Trained personnel are available to assist with issues over the phone. Remote access to your systems can be installed to resolve some issues without the need for a site visit.

Hardware Support Services – We provide engineering services to repair most computer hardware where parts are available.

Full system audit and needs analysis - Audit your network and provide a report summarising your environment and provide recommendations where needed.

Design and implementation of total network solutions – Consult, design & install. We provide end to end server, workstation and networking solutions that are tailor made to your budget & business requirements.

Software deployment and support – From our diverse customer base we have gained experience with many software applications. We can liaise with vendor support for most software products to assist installation and troubleshooting at your site.

Security and Virus management – We recommend and install industry recognized solutions to secure your business information and protect you from internet based threats.

Backup & Disaster Recovery Solutions – We provide backup solutions to suit all budgets and requirements to ensure your critical business data can be recovered in the event of data loss.

Internet services, including Broadband provisioning & remote access – We partner with several ISP's to provide basic internet access all the way through to managed solutions with service level agreements.  We also offer a variety of methods to obtain remote access to your business computing systems.

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For enquiries please call 07 5667 7607 or email: support@gcnet.com.au

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